Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

We ship with UPS International. Tracking number will be available once shipment has left our warehouse.

How Long Will it Take To Get My Package?

We typically ship orders within 2-3 business days. Depending on the location shipments can take up to 1 week to deliver worldwide

How Do I Track My Order?

A tracking number will be made available on your order page once we have shipped. You can click on the link directly and see shipment progress

Do I Need A Account To Place Order?

Yes, you must register with us to place an order

Warranty and support

What about warranty?

All of our products are covered by manufacturer warranty and are eligible for service and service contracts with the manufacturer.


Can I return a product?

Yes, please refer to our Return Policy.

Bulk orders

Is special pricing available on larger or bulk orders?

Certainly, please contact us at to get a detailed quotation. We commit to the best pricing available.


What are the payment options?

Currently we accept PayPal. On request we can also accept bank transfers.